E-commerce (features) and (Advantages and disadvantages)

 

Author's work

1-Advantages and disadvantages:

The internet has brought about many benefits, one of which is electronic trading. Both suppliers and consumers could advance from e-commerce. However, e-commerce has some disadvantages that might raise concerns (Gaertner and Smith, 2001).

 Advantages: 

•       A chance to attract new and existing consumers(Kremljak, 2016).
•       Easy to start e-commerce (Kremljak, 2016).
•       Saves time and effort (Kremljak, 2016).

Disadvantages:

•  Logistic problems.
•  Lack of human communication.
•  Security issue (Kremljak, 2016).

 

2-E-commerce features:

some features are vital to be included in e-commerce websites. 

1- user-friendly web pages:  simple and straightforward website attract more users (Gary, 2019).

2-Availability in mobile phones: As almost half of the users browse websites from their phones, it is important to consider making your website mobile-friendly (Gary, 2019).

 3-Review section: most customers buy products if they were reviewed (Gary, 2019).

5-Wish list, FQA( frequently asked questions), social media links: All these features help increase the revenue (Gary, 2019).  

6-Security measures: it is vital to secure e-commerce as most transactions occur online (Gary, 2019).

 

 

  Reference list:

Gaertner, N. and Smith, M., 2001. E‐commerce in a Web‐based environment: auditing relative advantages in the Australian health sector. Managerial Auditing Journal, [online] 16(6), pp.347-365. Available at: <https://www.emerald.com/insight/content/doi/10.1108/02686900110395497/full/html?casa_token=H9n5jbsx1fkAAAAA:lzs6s9YcISqFV1DvnAZ3RvLqK3jsaY0HRBh84Q37jMX0uqUSXbm3ku8Khzf3R0mcVNodHFcWFK26I2ECXw5e1Yw69--7YpwfX798ktnQFcDtlf_Srvs> [Accessed 21 January 2021].

Gary, H., 2019. 15 Must-Have Features for Ecommerce Sites. [online] Search Engine Journal. Available at: <https://www.searchenginejournal.com/ecommerce-guide/must-have-website-features/#close> [Accessed 1 February 2021].

Kremljak, Z., 2016. STUDY OF E-COMMERCE ADVANTAGES FOR E-SUPPLY CHAINS. [ebook] Available at: <https://www.daaam.info/Downloads/Pdfs/proceedings/proceedings_2015/013.pdf> [Accessed 21 January 2021].